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How to Solve "iTunes Cannot Read the Contents of the iPhone" Error?

Last Updated : Aug 21, 2018 | Written by Amanda

"bloody hell. just updated my phone to the latest iOS version but now "iTunes cannot read the contents of the iPhone" and need to restore!!" – Twitter user

Is "iTunes cannot read the contents of the iPhone. Go to the Summary tab in iPhone preferences and click Restore to restore this iPhone to factory settings" message also driving you crazy? If you think what iTunes suggests is the only solution and incautiously click the OK button, you will find that you have made a wrong choice. Once you restore, your iPhone will revert to the factory settings and become totally blank. That's really not wise, but how to solve iTunes cannot read iPhone contents without losing precious data?

How to Solve iTunes Cannot Read iPhone Contents?
iTunes Cannot Read the Contents of the iPhone

Via Best iTunes Alternative - DearMob iPhone Manager

  • Read iPhone photos, music, videos, messages, files, etc selectively;
  • One-click backup and restore iPhone iPad, no data loss;
  • Password-protect your iPhone data when transferring & sharing;
  • No need of iTunes, no worry of iTunes corrupted files.

Why "iTunes Cannot Read the Contents of the iPhone" Error Happens?

There is actually no official explanation from Apple why this error message pops up often, but from iPhone users and some communities we have found some possible reasons causing iTunes cannot read iPhone contents issue. Occasionally this problem happens especially on jailbroken iPhone, iPad or iPod, and when contents on iPhone are written improperly. The corrupted or broken iTunes database file is also a cause disappointing iTunes to recognize iPhone contents. Whatever reason is, the final purpose is to find a way to fix iTunes cannot read the contents of the iPhone of course.

How to Solve "iTunes Cannot Read the Contents of the iPhone" Issue?

Method 1. This error message doesn't tell a way other than promoting you to restore your iPhone. So, if you do not mind to wipe clean your iPhone and remove all data, you can just do what iTunes tells you to do. However, we still suggest you to backup iPhone first in case that you lose anything important on your iPhone.

Method 2. Reinstall iTunes to solve iTunes cannot read iPhone error

Notice: You may find that this is not a once for all solution, because it still happens later.
"iTunes cannot read the contents of iPhone" Dammit, I've reinstalled iTunes, restored my iPhone and this keeps happening... HELP!" – Erica from Twitter

First, make sure you have the latest iTunes installed, if not, check for update. If you already have owned a newest iTunes especially on Windows, you can completely remove iTunes and corresponding components like Apple Application Support, Apple Mobile Device Support and Apple Software Update, and then reinstall a new iTunes. Then, reboot your computer and USB-connect your iPhone to computer again. If it still fails to work, try the following iTunes alternative for Windows 10/Mac to fix iTunes cannot read the contents of the iPhone in a much easier manner.

iTunes Cannot Read the Contents of the iPhone

How to Solve iTunes Cannot Read iPhone via DearMob iPhone Manager?

Assuming that you have installed DearMob iPhone Manager on your computer, if not, just click the download button below, and now let's start using DearMob iPhone Manager to solve "iTunes cannot read the contents of the iPhone" error and manage your iPhone data at will.

Solve iTunes Cannot Read iPhone Contents
Each types of iPhone data is viewable and operable with DearMob iPhone Manager. Just click on the specific type of your data and have a full management of your iPhone contents.

Transfer iPhone Data Files
Tired of the way using iTunes to sync iPhone data? DearMob iPhone Manager offers an easy way for you to choose specific data files and transfer them to computer one by one or in batch.

iTunes Cannot Read iPhone

Backup and Encrypt iPhone Data
As the best iTunes alternative, DearMob iPhone Manager can one-click backup iPhone and encrypt the data files in a password-protected way. If anyone of you needs to backup a single type of iPhone data like photos, videos, calendars, messages, DearMob iPhone Manager would do you a favor. Encrypting private photos, secret videos and important contacts you export from iPhone is also supported by DearMob iPhone Manager.

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DearMob iPhone Manager is a macOS based software which cannot be downloaded directly to your Mobile phone. Please input your email below to receive the download link and the license key to active on your Mac.

Your data and info won't be compromised.