Contact US

Our customer service team is always willing to answer any of your questions or queries concerning 5KPlayer.

To handle your requests in time we offer ASAP Email Service. Please choose a correct Email address according to your question type so we can deliver your request to corresponding department and answer it more quickly.

General Questions

We welcome feedback, suggestions and comments on our products and services from you. We guarantee to replay within 24 hours on our working days from Monday to Friday.


Product & Technical Support

Although 5KPlayer is totally free, we regard every user as our valued customer. You can visit the 5KPlayer User Guide for quick answers, manuals, and how-to articles. Alternatively, you can contact our Technical Team for assistance.


Media & Events

If you are an owner or an editor of a website or social media like forum and blog, and would like to review or promote 5KPlayer or whatever, feel free to send us a message. Please direct your inquiries to:


Business Cooperation

We are seeking cooperation in different sectors of the society in any form to develop and grow our business. If you have cooperation intention with us, please drop us a line.


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