How to Solve iPhone DCIM Folder not Showing on Computer?
By Amanda Wood - Last Updated: Contact Author
iPhone DCIM folder not showing on computer when connecting iPhone to Windows PC? Only a blank window on Windows 7 or seeing "This folder is empty" message on Windows 10 when trying to import iPhone photos to computer? If you just encounter this no DCIM folder iPhone problem, you are lucky to reach this guide and find corresponding solutions.
How to View iPhone DCIM Folder & Import iPhone Photos to PC?
DearMob iPhone Manager is Your Remedy
Without iTunes, this iPhone photo manager can access photos in iPhone DCIM folder easily. No matter DCIM folder is empty on PC or not, you can view all of your iPhone photos including the ones stored in iCloud on computer clearly.
• View iPhone photos by day, by month and by year;
• Selectively or batch import pictures from iPhone to PC;
• Transfer edited photos & convert Live Photo to video or still.
1. What is iPhone DCIM Folder?
DCIM is an abbreviation of Digital Camera Images and iPhone DCIM folder is a folder used to store captured camera photos and images saved in iPhone Camera Roll. Your iPhone DCIM folder can collect pictures generated by screenshot, taken by iPhone camera or downloaded from online sites.
So, anytime your iPhone is fulfilled with pictures, you need to connect your iPhone to computer and find the iPhone DCIM folder to import iPhone photos to computer to backup or free up the iPhone device.
2. Fix iPhone DCIM Folder not Showing on Computer
When connecting iPhone to Windows PC, is iPhone Internal Storage not showing a DCIM folder or is the iPhone option invisible at all? When there is no iPhone option for you to choose, Windows not recognizing iPhone may cause this problem and hide the iPhone DCIM folder. When you see the Internal Storage but iPhone DCIM folder not showing on computer, you may have to follow these checklists.
Step 1. Make sure you have installed iTunes on your computer. iTunes is a must-have for PC to provide some necessary components like Apple Application Support and Apple Mobile Device Support to allow PC and iPhone to contact with each other and sync data.
Step 2. Unlock your iPhone. If your iPhone is locked, the DCIM folder containing all of your iPhone photos would be empty or totally not showing up. So, unplug your iPhone > unlock your iPhone screen > then, plug in your iPhone back to computer.
Step 3. Let iPhone "Trust This Computer". If there is a popup message on iPhone screen when USB-connecting iPhone to PC, just tap "Trust" to authorize the computer. Alternatively, connect your iPhone to computer > open iTunes > click on Account on the top bar menu > Authorizations > Authorize This Computer > enter your Apple ID and password > click on Authorize. Then, you can see the iPhone DCIM folder on computer.
1. I had once tried several times of unplugging my iPhone and then plugging it back to computer. Though I could see the DCIM folder the first few times, the DCIM folder was not showing up at all after the repetitive operations. However, when I plug my iPhone to computer about 2 hours later, the iPhone DCIM folder is showing up again. So, don't do what I did when you are eager to find solutions to solve iPhone DCIM folder not showing on computer problem.
2. Sometimes, you may have installed iTunes and have trusted both devices. You can see your iPhone in iTunes, and sync music and backup iPhone with iTunes successfully, but there is still no iPhone DCIM folder on computer. Under such condition, you may need a further workaround.
Still No DCIM Folder iPhone on Computer? Go on Reading.
Uninstall and Reinstall iTunes.
Even though you have installed iTunes on computer, it doesn't mean that your iTunes is workable to help you see iPhone DCIM folder on PC. Besides iTunes, Bonjour, Apple Application Support, Apple Mobile Device Support and Apple Software Update are also needed. If anyone of them stops working, you may face iPhone DCIM folder not showing on computer problem. Luckily, all of these components will be installed when installing iTunes.
Step 1. Uninstall Apple Mobile Device USB Driver
On Windows 7, right-click Computer > choose Manage > Device Manager > choose Apple Mobile Device USB Driver from the drop down menu of Universal Serial Bus controllers > right-click the Apple Mobile Device USB Driver to choose uninstall.
On Windows 10, type the devmgmt.msc in Run (WinKey+R) or search device manager in the search box and then hit enter. Then, find Apple Mobile USB Driver to uninstall.
Step 2. Uninstall Components We Mentioned Above
On Windows 7, go to Control Panel > choose Uninstall a program under Programs > Find Bonjour, Apple Application Support, Apple Mobile Device Support and Apple Software Update, and uninstall them.
On Windows 10, go to Control Panel > Programs > Programs and Features > Find Bonjour, Apple Application Support, Apple Mobile Device Support and Apple Software Update, and uninstall all of them.
Step 3. Uninstall iTunes Completely
After step 2, you can uninstall your iTunes completely on computer.
Step 4. Reinstall iTunes
Go to Apple official website to download iTunes for Windows 10 or Windows 7, install and launch it on your computer.
Step 5. Connect iPhone to PC
Plug your iPhone to computer again, wait for while as the new Apple Mobile Device USB Driver will be installed. Then, make your iPhone trust the computer and the iPhone DCIM folder not showing on computer issue will be resolved.
3. Solve iPhone DCIM Folder Missing Photos
iPhone DCIM folder not showing on computer also means that the DCIM folder is totally empty or not all photos are showing on DCIM folder. Sometimes, you may see only a few iPhone photos in DCIM folder though you have hundreds of images on your iPhone, or there are no photos at all. Though your iPhone photos is not missing, but it is painful when you want to transfer iPhone photos to computer by copying the DCIM folders.
Method 1. Make sure that you didn't use iCloud Photo Library and Optimize iPhone Storage, as your photos will be saved to iCloud.
Method 2. Use a third-party iPhone photo manager to view and transfer iPhone photos without considering the iPhone DCIM folder empty on PC or iPhone DCIM folder missing photos issue.
4. How to Transfer iPhone Photos to PC without DCIM Folder on Computer?
Step 1. Download iPhone photo manager DearMob iPhone Manager on PC, install and launch it.
Step 2. USB-connect your iPhone to computer, tap "Trust" on iPhone to continue if there is a popup message.
Step 3. Click Photo Transfer icon on the main user interface of DearMob iPhone Manager, then you will see all of your iPhone photos including the ones stored in iCloud by day, month and year. All of your iPhone photos are categorized by Camera Roll, Selfies, Live Photos, etc just as on your iPhone for easier finding.
Step 4. To import photos from iPhone to PC, you can simply choose the one and click on Export to sync to computer. DearMob iPhone Manager supports selective and batch transferring, exporting HEIC to JPG, converting Live Photo to video, you can also opt to convert live photos to a still photoand a video.
Despite all of the iPhone photos are shown in DCIM folder on computer, it is still hard for you to find the specific photo you want. No matter iPhone DCIM folder not showing on computer problem happens or not, it is not really ideal to see DCIM folder on computer directly. That's why DearMob iPhone Manager is designed to help view iPhone photos on PC as well as manage and sync pictures between iPhone and computer.