Home > User Guide > Download iCloud Photos/Videos

How to Download Photos/Videos from iCloud?

How to download and export iCloud photos & videos to PC/Mac in original quality?

When you see warnings like "Device busy, please try again later" or "video/photo export failed:#", or you cannot export certain iCloud photos or videos in original quality, it is highly possible that those videos and photos are saved on iCloud instead of on your devices.

With DearMob iPhone Manager, it's easy to identify and access iCloud photos from iOS/iPadOS device. You can download all photos from iCloud to Windows/Mac securely in just a few clicks.

How Can I See My iCloud Photos in DearMob?

DearMob iPhone Manager tags all your iCloud photos with a Cloud icon so that you can effortlessly pinpoint whether a specific photo is on iCloud or not.

how do i see my icloud photos


  • A photo with a Cloud tag shows that it is on iCloud, and may not be on your devices unless you tap it in the Photos app for instant download. A progress bar will indicate the download status for each single photo.
  • However, videos saved on iCloud are not marked as photos with Cloud icon.

How to Download iCloud Photos to PC/Mac with DearMob?

To download all full-res photos and videos from iCloud to computer, you will have to enable "Download and Keep Originals" on your iPhone/iPad.

Download and Keep Originals

Step 1: Go to Settings > [Your Name] > iCloud > Photos.

Step 2: with iCloud Photos turned on, tick the "Download and Keep Originals" tab.

Step 3: On your devices, you shall see original videos/photos being downloaded.

Download and Keep Originals

Step 4: Upon download, reconnect your device to computer and let DearMob read and retry exporting original photos/videos without failure.


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